Kiln Technology Company
Kiln Technology Company located in Houston, Texas, is a market leader in kiln parts, kiln tech, and kiln services across the world. We specialize in new, as well as used spare parts, and are known for maintaining the largest inventory in the U.S. In addition to buying, selling and reconditioning parts, we offer technical expertise through a wide range of field services, inspections and assessments. Our diverse customer base cuts across industries, including Cement, Chemicals and Aggregates, Limestone, Petroleum Coke, Zinc, and more.
A Team Committed to Excellence and Innovation in Kiln Tech
Parts and services for the kiln industry are the mainstays of our business, but the cornerstone of our foundation and continued success is our team. Over the years, we have grown from strength to strength, expanding our capabilities through innovation in kiln tech and a customer-centric approach. All of this has been possible due to the training and experience of our staff who bring to the table a diverse set of skills, specialties, and technical expertise. We believe it is collaboration and teamwork that gives us the unique edge to fulfill our company’s mission.
Vision and Mission
Vision: To be an unsurpassed leader in the kiln parts and services industry and continually raise the bar for quality and customer service.
Mission: Deliver customized solutions that continually exceed our customers’ expectations.
In our quest to consistently surpass our clients’ expectations:
- We look for innovative solutions to their problems.
- We deliver products and kiln services with speed and excellence.
From the price, quality and availability of the products, to the efficiency and effectiveness of service delivery, we are confident of beating our competition hands down, always!
Everything is Handled In-House
Our crew members are employed by our company; they are not third-party contractors. These skilled and experienced individuals take pride in the work they perform every day. Many of them have spent several years with us, and we continue to invest in their learning and upskilling. Each member of our staff is insured, safety-trained, and familiar with best practices for handling kiln parts, kiln tech or other industrial machinery. Their unwavering loyalty and keen sense of accountability and ownership have made our crews an integral part of our team of talented kiln services professionals.
The Go-To Place for All Things Kiln Tech and Kiln Services
From industrial dryers and trunnion rollers to industrial ball mills and industrial roller mills, we buy, sell, repair, recondition, and even custom manufacture parts and other kiln tech to suit your requirements. Our ability to stock a huge inventory and offer products at 40% to 50% less than OEM pricing creates an immediate and positive impact on your business. An excellent, one-year warranty and free pick-up and delivery help sweeten the deal. At Kiln Technology Company we aim to be your one-stop solution provider for kiln parts and kiln services.
Customer Service is Our #1 Priority
Each member of the Kiln Technology Company family lives and breathes a “customer-first” attitude. Call us for a question or a quote, and you will speak with a live person, not a machine. You never have to worry about getting lost in a phone tree or waiting endlessly to be served. Whether it is before or after sales, or our kiln services, you will see us being consistently prompt and proactive. Our customer focus and service standards are unmatched in the industry; it takes only one interaction for anyone to experience the difference!
Company Culture – and What it Means for Our Customers
At Kiln Technology Company our values reflect our culture and ethos and are the very basis of everything we do. For us, it is not about plastering a few words on the walls and looking at them while passing by, but living our values through our policies, processes and actions every single day.
- We are honest, ethical, and genuine. Whether it is employees or customers, transparency in communication is a priority.
- We are committed to excellence. Maintaining rigorous standards in everything we sell or do comes naturally to all of us.
- We believe in lifelong learning. Transforming the behaviors, mindsets and skill sets of our team is a continuous process as we grow and evolve.
- We respect and value the contributions of every individual. Employees, customers, partners, or suppliers, we are passionately committed to every relationship.
- We adhere to safety norms by choice, and not by accident.
- We take accountability and ownership for every action. Executional excellence is our mantra.