Vision and Mission
Vision: To be an unsurpassed leader in the kiln parts and services industry and continually raise the bar for quality and customer service.
Mission: Deliver customized solutions that continually exceed our customers’ expectations.
In our quest to consistently surpass our clients’ expectations:
- We look for innovative solutions to their problems.
- We deliver products and kiln services with speed and excellence.
From the price, quality and availability of the products, to the efficiency and effectiveness of service delivery, we are confident of beating our competition hands down, always!
Everything is Handled In-House
Our crew members are employed by our company; they are not third-party contractors. These skilled and experienced individuals take pride in the work they perform every day. Many of them have spent several years with us, and we continue to invest in their learning and upskilling. Each member of our staff is insured, safety-trained, and familiar with best practices for handling kiln parts, kiln tech or other industrial machinery. Their unwavering loyalty and keen sense of accountability and ownership have made our crews an integral part of our team of talented kiln services professionals.
The Go-To Place for All Things Kiln Tech and Kiln Services
From industrial dryers and trunnion rollers to industrial ball mills and industrial roller mills, we buy, sell, repair, recondition, and even custom manufacture parts and other kiln tech to suit your requirements. Our ability to stock a huge inventory and offer products at 40% to 50% less than OEM pricing creates an immediate and positive impact on your business. An excellent, one-year warranty and free pick-up and delivery help sweeten the deal. At Kiln Technology Company we aim to be your one-stop solution provider for kiln parts and kiln services.
Customer Service is Our #1 Priority
Each member of the Kiln Technology Company family lives and breathes a “customer-first” attitude. Call us for a question or a quote, and you will speak with a live person, not a machine. You never have to worry about getting lost in a phone tree or waiting endlessly to be served. Whether it is before or after sales, or our kiln services, you will see us being consistently prompt and proactive. Our customer focus and service standards are unmatched in the industry; it takes only one interaction for anyone to experience the difference!